Privacy policy

Last Updated: September 29, 2026

This Privacy Policy explains how ShieldPriv (“ShieldPriv,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit, browse, make a purchase from, or otherwise interact with https://shieldpriv.com/ (the “Site”) and our related services.

This Privacy Policy is intended to provide clear information about our privacy practices and the choices that may be available to you.

1. Who We Are

ShieldPriv is an online retail brand offering privacy and signal protection hardware products through our online store.

Brand Name: ShieldPriv
Website: https://shieldpriv.com/
Email: info@shieldpriv.com
Phone: +1 7656896755
Business Address: 1539 Middle Run Dr, Finksburg, MD 21048, United States

2. Personal Information We Collect

The personal information we collect depends on how you interact with our Site and services.

We may collect information that you provide directly to us, information collected automatically when you use our Site, and information received from service providers that help us operate our business.

Information You Provide
We may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account information, when applicable
  • Order information
  • Customer support communications
  • Return and refund request information

Order and Transaction Information
When you place an order, we may collect information related to your purchase, including:

  • Products ordered
  • Order number
  • Order value
  • Billing and shipping information
  • Shipping method
  • Payment status
  • Fulfillment status
  • Transaction and order history

Payment information is processed through Shopify and the payment providers available during checkout.

ShieldPriv does not directly store customers' complete payment card numbers.

Automatically Collected Information
When you visit or interact with our Site, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone or approximate location information
  • Pages viewed
  • Products viewed
  • Traffic or referral source
  • Website interactions
  • Advertising interactions
  • Cookie, pixel, tag, and similar technology identifiers

3. How We Use Personal Information

We may use personal information for the following purposes:

Order Processing and Fulfillment: To process transactions, review orders, arrange fulfillment and shipping, provide tracking information, and communicate order updates.

Customer Support: To respond to questions regarding products, orders, shipping, returns, refunds, payments, and other store-related matters.

Store Operations: To operate, maintain, troubleshoot, analyze, and improve our Site, checkout experience, products, services, and customer experience.

Security and Fraud Prevention: To verify transactions, detect suspicious activity, reduce fraud, protect customer accounts, and maintain the security of our Site and business.

Marketing and Advertising: To measure advertising effectiveness, understand customer interactions, improve marketing campaigns, develop advertising audiences where permitted, and display relevant advertising.

Communications: To send transactional communications such as order confirmations, shipping notifications, customer service messages, and important service or policy updates.

Legal and Business Requirements: To maintain business records, comply with accounting and tax requirements, resolve disputes, enforce applicable agreements, and comply with legal or regulatory obligations.

4. Shopify and Other Service Providers

Our online store is powered by Shopify, which provides the e-commerce platform we use to operate our Site and process customer orders.

We may disclose personal information to service providers that assist us with operating our business, including:

  • Shopify and e-commerce service providers
  • Payment processors
  • Shipping and fulfillment providers
  • Fraud prevention and security providers
  • Customer support providers
  • Analytics providers
  • Advertising and marketing platforms
  • Technology and website service providers
  • Professional advisors

5. Google Analytics and Advertising

We may use Google services and technologies, including Google Analytics, Google Ads, Google tags, and related measurement technologies, to understand website traffic, measure advertising performance, and improve our marketing activities.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate our Site and support functionality, security, analytics, personalization, and advertising.

7. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business, fulfill customer orders, maintain security, provide services, conduct permitted advertising activities, or comply with applicable law.

8. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights concerning your personal information, including the right to access, correct, or delete your personal information.

To submit a privacy request, contact: info@shieldpriv.com

9. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information.

12. Contact Us

Legal Business Name: ShieldPriv
Brand Name: ShieldPriv
Website: https://shieldpriv.com/
Email: info@shieldpriv.com
Phone: +1 7656896755
Business Address: 1539 Middle Run Dr, Finksburg, MD 21048, United States